Shipping policy

Every order is carefully packed and sent with intention. We currently ship within the UK using trusted Royal Mail services that offer full tracking for peace of mind.

Processing Times

Orders are processed within 1–2 business days. As soon as your order is on its way, you'll receive a confirmation email with a tracking link so you can follow its journey.

Shipping Options

UK Delivery: We offer free shipping with 'Royal Mail 2nd Class Tracked 48' for orders over £40. Choose the shipping option that best suits your schedule:

EXPRESS Royal Mail Tracked 24® – £4.99
Delivered in 1–2 business days after dispatch.

STANDARD Royal Mail Tracked 48® – £3.99
Delivered in 2–3 business days after dispatch.

Tracking Your Order

All deliveries are tracked, so you know exactly where your order is. Once dispatched, you’ll receive an email with your tracking details.

Delivery Questions?

If you have any questions about your delivery, or your order hasn’t arrived as expected, just drop us a message at:
hello@moonnailcare.com